General Terms

Effective Date: 19 October 2026

These General Terms of Use (“Terms”) apply to your access to and use of https://piaukee.com.my (“Website”), operated by PIAU KEE Live & Frozen Seafoods Sdn. Bhd. (Company No. 573426-V) (“PIAU KEE”, “we”, “us” or “our”).

By accessing or using this Website, you agree to these Terms. If you do not agree, please discontinue use of the Website.

1. Use of the Website

You may use this Website for lawful purposes and in accordance with these Terms.

You must not:

  • Use the Website in violation of applicable laws or regulations.
  • Attempt to gain unauthorised access to the Website, its systems or related services.
  • Introduce viruses, malicious code or other harmful material.
  • Use automated tools to scrape, extract or copy Website content without our prior written permission, except where permitted by applicable law.
  • Submit false, misleading or fraudulent information through our enquiry channels.
  • Interfere with the proper operation or security of the Website.

We reserve the right to take reasonable measures to protect the Website against misuse or unauthorised activity.

2. Intellectual Property

Unless otherwise stated, the content on this Website, including text, logos, photographs, product images, graphics and design elements, is owned by PIAU KEE or used with permission.

You may view the Website and print or save content for personal reference or legitimate enquiries with PIAU KEE. You must not reproduce, modify, republish, distribute or commercially exploit Website content without prior written permission, except where permitted by applicable law.

Nothing in these Terms transfers ownership of intellectual property rights to you.

3. Product Information and Enquiries

We make reasonable efforts to ensure that information on this Website is accurate and up to date. However, product descriptions, images, specifications, availability and other information are provided for general reference and may change without notice.

As seafood products are subject to natural variations and supply conditions, their size, appearance, texture, cuts, specifications and availability may vary. Product images are illustrative and may not represent every individual product or batch exactly.

Any prices or commercial information displayed on the Website, if applicable, are for general reference unless expressly stated otherwise and may be subject to confirmation.

This Website serves as a product catalogue and enquiry platform. Product information does not, by itself, constitute an offer to sell or confirmation of an order. Orders and purchases are handled separately through direct communication with PIAU KEE. The relevant product details, pricing, payment arrangements, delivery arrangements and other applicable conditions will be confirmed or agreed upon between PIAU KEE and the customer for the relevant transaction, subject to applicable law.

4. Third-Party Links and Services

This Website may contain links to third-party websites or services for your convenience. These websites and services are independently operated and are not controlled by PIAU KEE.

We are not responsible for the content, availability, security or privacy practices of third-party websites. Your use of those websites is subject to their own terms and policies.

5. Privacy

Your use of this Website is also subject to our Privacy Policy, which explains how we collect, use, disclose and protect personal data.

6. Website Availability and Limitation of Liability

We make reasonable efforts to maintain the availability and proper functioning of this Website. However, we do not guarantee that the Website will always be available, uninterrupted, secure or free from errors.

To the extent permitted by applicable law, PIAU KEE shall not be liable for loss or damage arising from your use of, inability to use, or reliance on information provided through this Website.

Nothing in these Terms excludes, restricts or limits any liability, right or remedy that cannot lawfully be excluded, restricted or limited under applicable law.

7. Changes to the Website and These Terms

We may update, modify, suspend or discontinue any part of the Website from time to time.

We may also revise these Terms when necessary. Updated Terms will be published on this page with a revised effective date. Where permitted by applicable law, continued use of the Website after the revised Terms take effect may constitute acceptance of those changes.

8. Governing Law

These Terms are governed by the laws of Malaysia. Any disputes relating to these Terms shall be dealt with in accordance with applicable Malaysian law.

9. Contact Us

If you have any questions regarding these Terms, please contact:

PIAU KEE Live & Frozen Seafoods Sdn. Bhd.
Company No.: 573426-V
Address: Lot 6, Jalan 10, Off Jalan Kuari, Kampung Cheras Baru, 56100 Kuala Lumpur, Malaysia
Telephone: +603 4293 8888
Email: info@piaukee.com